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PRIVACY POLICY

 
  • Name: Anna Hepburn

    Address: The Briggait, 141 Bridgegate (238), Glasgow, G1 5HZ

    E-mail: info@thespotdesignmarket.co.uk

  • We currently collect and process the following information:

    Name and email address.
    Website stats.
    Customer financial information.

  • How we get the personal information and why we have it

    Most of the personal information we process is provided to us directly by you for one of the following reasons:

    • You have joined our newsletter.
    • You have made a purchase with us.
    • You have browsed our website or a social media page.

    We use the information that you have given us in order to:

    • Contact you with our newsletter and very occasionally, with other information which may be of interest to you.
    •Analyse the age range, sex and/or where in the world you are shopping or purchasing tickets from.
    • Provide refunds if required.
    •Include you on our event guest lists.

    We may share this information with colleagues within the business but nobody outside the business unless required to by law.

    Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

    (a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@thespotdesignmarket.co.uk

  • Your information is securely stored.

    We keep contact email address and name until we are told otherwise by yourself. We will then dispose your information by deleting your information from our website database.

    We keep ticket booking information on file, unless requested otherwise. We will then dispose your information by deleting your information from our booking site or database.



  • Under data protection law, you have rights including:

    • Your right of access - You have the right to ask us for copies of your personal information.
    • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
    • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
    • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
    • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
    • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
    • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us at info@thespotdesignmarket.co.uk if you wish to make a request.

  • If you have any concerns about our use of your personal information, you can make a complaint to us at info@thespotdesignmarket.co.uk

    You can also complain to the ICO if you are unhappy with how we have used your data.

    The ICO’s address:
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

    Helpline number: 0303 123 1113

    ICO website: https://www.ico.org.uk

Last updated 18 May 2022